LEADERS of Excellence and Distinction

Blended Course

Fall, Winter, and Spring 2021-2022

Certificate Program

Deadline: The application is now closed.

Contacts

Contact: Isidra Villalobos Martinez
Title: UCR SOM, Financial Operations Officer
Office: (951) 827-7683
Email: isidra.martinez@medsch.ucr.edu

Contact: Brittany Anne Fraser
Title: UCR CHASS, Conference & Events Coordinator
Office: (951) 827-2683
Email: brittany.fraser@ucr.edu

Description

LEAD maintains a strong focus on professional development for campus staff, partnering closely with the Office of Employee and Organizational Development within Human Resources in the development and delivery of courses such as Collaborative Leadership and change management. A benefit from the partnerships with administrative and financial units across camps through hands-on training, and personal/professional development, and systems improvements that are coordinated by the LEAD Executive Board. It is our hope that you will continue to visit this site for upcoming trainings, best practices to navigate different systems, and tips to grow professionally at UCR.

Prerequisites

There are no prerequisites for this course

Learning Outcomes

After successful completion of this course, you will be able to:

1. Develop leadership skills to apply to a capstone project presentation

Course Materials

Most course materials and fees are included in the program at no cost to participants.

Course Requirements

Require Courses

6 Critical Practices for Leading a Team*

e-Course Description: When leaders unleash their team’s potential through effective feedback and coaching, they help the organization achieve its most critical priorities. Discover how to empower your team members by holding a coaching mindset, giving effective feedback, and applying key coaching skills in a compelling framework.

The 4 Essential Roles of Leadership*

e-Course Description: When leaders live the 4 Essential Roles of Leadership, they engage their team to consistently help the organization achieve its most critical priorities. Learn about the key leadership roles that help you inspire trust, create a compelling vision and strategy, align core systems to execute your most important goals, and help team members reach their potential through effective feedback and coaching.

Leading at the Speed of Trust*

e-Course Description: This course enables leaders to develop personal credibility by learning & practicing language & behaviors that increase trust. Learn how to model these skills and engage & inspire your team members to collaborate more effectively, operate faster, and achieve sustainable results.

UCR LEAD R’Ship Courses**

1. Coaching
2. On-Boarding
3. Mentoring
4. Team Building
5. Psychological Safety

UCR LMS Courses**

Achieving Results

Solving Business Problems
e-Course Description: Do you have a business problem that you are having trouble solving? Mike Figliuolo has a simple five-step process for solving problems and leading your business through everyday uncertainty and larger change initiatives. Learn to pin the problem down and define it, generate possible solutions, determine the best solution, and create a clear recommendation to solve your particular challenge. (36 minutes)

Building Relationships

Being an Effective Team Member
e-Course Description: In this course, Kelley School of Business professor Dr. Daisy Lovelace highlights the key characteristics of exemplary team members. As she dives into each trait, Daisy shares how—by making subtle changes—you can adopt these behaviors to become a more valuable collaborator. (31 minutes)

Creating the Future

Creating a Culture of Change
e-Course Description: In this course you can discover the skills, tools, and systems needed to succeed in an ever-changing landscape. (56 minutes)

*2 year cut off - previously acquired courses may receive credit if taken within last 2 years
**1 Transcript required

Elective (Optional)

UC People Management Certification
Building Core Supervisory Competencies (BCSC)***
Management Skills Assessment Program (MSAP)***

***cost of attendance not included in the program

Blended Course Format

This course is being offered as a blended course. Much of the work in this course will occur online in the UCR Learning Management System (LMS). Online activities and in-class activities are designed to build on each other. Active participation in the online activities and completion of all coursework is required in this course. In LMS, you will interact with course content in a variety of online activities. I suggest setting aside days and times for completing the online course activities. The typical structure in LMS will consist of learning modules, which include:

• Short Video/PowerPoint Lectures
• Readings
• Quizzes

This course will meet online and/or face-to-face one time per month. The typical activities in the face-to-face classroom will include interacting with guest speakers, engaging with your classmates in question and answer sessions, discussing major concepts, and practicing difficult key concepts.

Course Communication

If you are having trouble with this course or its material, you should contact us via email to discuss the issues.

Technology Requirements

Online courses through UCR LMS. Therefore, you must have access to the Internet to view/hear videos/discussions. No special software is required.

To participate in learning activities and complete assignments, you will need:

• Access to a working computer that has a current operating system with updates installed, plus speakers or headphones to hear lecture presentations;
• Reliable Internet access and a UCR email account/UCR Net ID;
• A current Internet browser that is compatible with LMS (Google Chrome is the recommended browser for LMS);
• Microsoft Word as your word processing program; and
• Reliable data storage for your work, such as a USB drive or Office365 OneDrive cloud storage.

If your computer does not have Microsoft Word, Office 365 ProPlus package is available to you free of charge and allows you to install Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on up to 5 PCs or Macs and Office apps on other mobile devices including tablets. Office 365 also includes unlimited cloud storage on OneDrive. To download Office 365 ProPlus, log into your employee (University) email through a web browser. If you have further questions or need help with the software, please contact ITS.

Minimum Technical Skills Needed

Minimum technical skills are needed in this course. Therefore, you must have consistent and reliable access to a computer and the Internet. The minimum technical skills you have include the ability to:

• Organize and save electronic files;
• Use UCR email and attached files;
• Download and upload documents;
• Locate information with a browser; and
• Use LMS, Zoom, and other online resources

Technical Support

If you have problems with your computer, technology, IT-related questions, support, please contact https://its.ucr.edu/

Course Assignments and Grading

General Assignment Information

• Most coursework (assignments, quizzes, etc.) is secured in LMS with a username and password.

Formatting

All written assignments are required to be submitted using Microsoft Word. There are no exceptions to this rule. Documents should be proofread to avoid spelling and grammatical mistakes. Additionally, all written assignments will be evaluated based on “quality” and not simply “quantity.” In addition, all written assignments should adhere to the following guidelines:

• Spacing: one and a half;
• Font: either Tahoma or Arial in 12 point (size);
• Title of assignment centered on first page, followed by name in next line;
• Documentation for all references and quotations using APA style; and
• Accurate spelling and grammar.

Projects

An important goal of this program is to develop the capacity for independent, analytical, interpretive thought, especially in response to complex discussions that involve a purposeful understanding and effective use of communication. Your capstone project allows you to build these important skills and reflect on learnings.

One capstone project for each group will be chosen by participants from the list Capstone Project topics below:

1. Highlander Welcome Committee
2. Essential Skills for Middle-Management

In addition, a Team Charter will be developed during the first meeting.

Academic Success

Successful learners in a blended course:

1. Do not procrastinate;
2. Are open to sharing professional experiences online;
3. Enhance online discussions;
4. Have good written communication skills;
5. Use proactive communication;
6. Are self-motivated and self-disciplined;
7. Have a commitment to learning;
8. Have critical thinking and decision-making skills;
9. Believe quality learning can take place in an online environment; and
10. Have good time management skills.

Disability Services

The UCR Disability Management Office is designed to act as a resource for UCR departments with respect to the administration of Federal and State disability laws and University policies relating to employees with disabilities. https://hr.ucr.edu/front/workplace-health-wellness/disability-management

University Library Resources

University Library Resources https://library.ucr.edu/

• University Libraries has access to books, articles, subject specific resources, citation help, and more. If you are not sure where to start, please Ask a Librarian!
• Remember that if you use anything that is not your own writing or media (quotes from books, articles, interviews, websites, movies – everything) you must cite the source in MLA (or other appropriate and approved) format.

LMS

As a part of your participation in this course, you have access to the Learning Management System https://ucrlearning.ucr.edu/
For assistance with the UC Learning Center, contact ucrlearning@ucr.edu

Attendance Policy

Success in this course is dependent on your active participation throughout the course. When you miss class, you miss important information. If you are absent, you are responsible for learning material covered and submit a summary assignment of what was missed.

Plagiarism

Using the words or ideas of another as if they were one’s own is a serious form of academic dishonesty. If another person’s complete sentence, syntax, key words, or the specific or unique ideas and information are used, one must give that person credit through proper citation.

Conduct/Netiquette

Professionalism will be expected at all times. Meeting are a place designed for the free exchange of ideas, we must show respect for one another in all circumstances. We will show respect for one another by exhibiting patience and courtesy in our exchanges. Appropriate language and restraint from verbal attacks upon those whose perspectives differ from your own is a minimum requirement.

Some Netiquette Rules:

• Treat one another with respect. It will be expected that we will not attack one another personally for holding different opinions.
• Do not use all CAPITAL LETTERS in emails or discussion board postings. This is considered "shouting" and is seen as impolite or aggressive.
• Begin emails with a proper salutation (Examples: Dr. Name; Ms. Name; Hello Professor Name; Good afternoon Mr. Name). Starting an email without a salutation or a simple "Hey" is not appropriate.
• When sending an email, please include a detailed subject line. Additionally, make sure you reference the course number (Ex. LEADERS) in the message and sign the mail with your name.
• Use proper grammar, spelling, punctuation, and capitalization. Text messaging language is not acceptable.
• Use good taste when communicating. Profanity should be avoided.

Laptop/Smartphone Policy

The use of laptops and smartphones is allowed only when it is required for course assignments. Cellphones should be placed on silent and should be put away in your pocket or bag. If there is a serious need to leave your phone on vibrate (such as a family emergency), please let us know.

Late Work/Make-up Policy

All assignments are due by the deadline.

Please plan accordingly, and complete these assignments in advance of their deadlines to ensure any unanticipated circumstances do not result in a missed assignment. User error does not qualify you for any kind of makeup or retake opportunity.

Late assignments will be accepted if the following two requirements are met:

1. You must contact us in advance of the assignment deadline to make arrangements for its completion.
2. You must complete the assignment within the week following its due date.

Instructional Methods

The course will be taught using multiple instructional methods. These methods will include in Zoom, meeting question and answer sessions, online videos, group projects and video presentations with an associated critical discussion.

Diversity and Inclusion

The university is committed to a campus environment that is inclusive, safe, and respectful for all persons. To that end, all course activities will be conducted in an atmosphere of friendly participation and interaction among colleagues, recognizing and appreciating the unique experiences, background, and point of view each participant brings. You are expected at all times to apply the highest academic standards to this course and to treat others with dignity and respect.

Course Schedule